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Billing Support

Unrecognized Charges

If you have an unrecognized charge on your bank statement from TotalAV and feel that you didn't make this payment, rest assured, we are more than happy to refund it back to you and investigate how it could have occurred.

To help us resolve your issue quicker, please use a button below to continue:

I have an account I do not have an account

Unrecognized Charges

By using our Transaction Search Tool you can provide us details about the charge which can we then use to resolve this with you. To continue, please use the button below:

Transaction Search

Unrecognized Charges

By using our Transaction Search Tool you can provide us details about the charge which we can then use to resolve this with you. To continue, please use the button below:

Transaction Search