TotalAV's subscription terms are monthly & annual.
If you feel you have been charged too much or charged for an upgrade that you did not want, please email us at email@example.com and we can rectify the situation or alternatively you can call and speak to one of the team:
United States: 833-201-8681
United Kingdom: 0333-016-5981
If your account has come up for renewal please consider the following points prior to contacting us: