Charge amounts explained

TotalAV's subscription terms are monthly & annual.

If you feel you have been charged too much or charged for an upgrade that you did not want, please email us at billing@totalav.com and we can rectify the situation or alternatively you can call and speak to one of the team:

Phone:

United States: 833-201-8681

United Kingdom: 0333-016-5981

Australia: 1-800-952-291

Canada: 833-201-8681

International: +1-833-201-8681

 

If your account has come up for renewal please consider the following points prior to contacting us:

  • Any discount received on your first payment applies to the first term only, renewal prices are without introductory discounts
  • By default accounts are set for auto-renewal to prevent disruption to your service, this can be turned off at your request
  • Auto-renewal payment is attempted 15 days prior to the renewal date