How do I receive a refund?

If you have any questions regarding a charge or you would like to request a refund, please CONTACT our billing team. 

We're keen to help resolve any problems you have had and are eager to find out how the service has let you down. If you have chosen the wrong plan term or type we can easily change this for you and refund the difference - there are no contracts or lock-ins to what you have purchased.

There are three ways to contact us to receive a refund:

Email: or Click Here


United States: 833-201-8681

United Kingdom: 0333-016-5981

Australia: 1-800-952-291

Canada: 833-201-8681

International: +1-833-201-8681