How do I get my money back?

Please contact us by email so we can quickly locate the charge, refund it and investigate how it occurred. We take fraud very seriously and will ensure that no further billing will occur.

Our team will need the following information to locate a charge:

  • Last 4 digits of the charged card
  • Name embossed on the card
  • Address the card is registered to
  • The date and the amount charged

Email: unrecognised@totalav.com or Click Here

Phone:

United States: 833-201-8681

United Kingdom: 0333-016-5981

Australia: 1-800-952-291

Canada: 833-201-8681

International: +1-833-201-8681