Framework errors

When you initiate a scan, you may come across with the following error message:

"There was not endpoint listening at net.pipe//localhost/jdiss/jdiantivirusservice that `could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present for more details"


This is happening due to incorrect .NET framework installed on your device. The app requires the Full .NET 4.0, not just the Client version.

To fix this, please visit the following link to download and install the full .NET 4.0 Framework from Microsoft:

Microsoft .NET Framework 4 (Standalone Installer)