You may find that your device is running slow or you have some conflicting apps running at the same time as TotalAV. This can happen when you have more than one antivirus application installed which has a RealTime protection function built in. When that happens, we recommend that you uninstall the conflicting application and once that's done, restart your device. Other AV applications may also prevent the download of our install file or the installation itself. If that happens you may need to disable your current AV for the time being or uninstall it altogether. This video will take you through all steps on how to uninstall conflicting applications.